Policies

Valid I.D. is required for admittance. No children of any age (including infants) are permitted within the park during 21 & over events.

• Outside food and non-alcoholic beverages, unless otherwise noted on tickets
• Bags – no larger than 12″ (W) x 12″ (H) x 12″ (L)
• Standard-sized camp chairs (recliners, rockers, canopies, foot rests, love seats, or couches are not permitted)
• Blankets (no larger than 6′ x 6′)
• Ponchos
• Items related to medical conditions

The Wheaton Park District is not responsible for any lost or misplaced items.

Select artists will have merchandise available for purchase during their performance. Autographs are at the discretion of the artist. Listen for announcements about artist signings before the performance or at intermission.

No outside alcoholic beverages are allowed.

Concessions accept cash, American Express, Visa, Mastercard and Discover. Credit card payment is preferred. Due to Illinois State Law and local ordinances, patrons may only drink those alcoholic beverages served on-site. The Wheaton Park District reserves the right to refuse service to those guests who are, or appear to be, intoxicated. Alcohol is available for anyone 21+. In order to drink alcohol, you must show a current, valid federal/state I.D. (driver’s license, state I.D., passport, etc.) as proof of age, and be wearing a wristband provided by the Wheaton Park District. Alcohol sales end approximately 30 minutes prior to the end of the show.

Proper attire required. Shirts and shoes must be worn at all times inside the park.

No re-entry is allowed into the venue. The Wheaton Park District reserves the right to refuse entrance and/or escort anyone out of the venue if deemed necessary.

All bags, chairs, blankets, etc. are subject to be searched at entry. Bags over 12″ x 12″ x 12″ will not be allowed in the venue. Please review detailed Prohibited Items section to ensure your bag complies with venue policies.

NO PETS allowed in the park. Any required service animal must be registered at least 7 days in advance of an event. No exceptions. Please contact [email protected] if you require a service animal.

The Wheaton Park District reserves the right to remove disruptive guests and those refusing to respect our rules without a refund.

Wheaton Park District does not censor or control the content created by guest artists. Please be aware of the artists’ work before purchasing tickets to and/or attending their performances. Be aware that some performances may include haze, aromatics, strobe lights and/or other special effects.

NO PETS allowed in the park. Any required service animal must be registered at least 7 days in advance of an event. No exceptions. Please contact [email protected] if you require a service animal. See Service Animal Policy

Personal cameras (point & shoot only) and cell phones are allowed at the Wheaton Park District. We ask all guests to be courteous of other concert goers and refrain from blocking the views of others with your devices. GoPros and selfie sticks are prohibited.

In some cases, the artist denies any use of any recording equipment. No cameras of any type, including cell phones, may be used. Please check event details.

Unless authorized in advance, professional video and audio recording is prohibited. At no time are laser pointers allowed.

The Wheaton Park District reserves the right to make the determination on all cameras on behalf of the artists. If camera use or filming use by a patron is deemed inappropriate for the event, film or tape is subject to confiscation and becomes the property of the artist. Subsequently, patrons may be removed from the premises and not issued a refund.

• Alcoholic beverages
• Glass bottles
• Personal beverage containers
• Large coolers
• All tobacco products including cigarettes, cigars and vaping. Smoking of any kind is prohibited in Memorial Park, including marijuana
• Illegal substances
• Professional video cameras
• Professional recording devices
• Fireworks
• Laser pointers
• Lawn/beach or any chairs that don’t meet venue guidelines listed above
• Stadium seats
• Skateboards
• Bicycles
• Picnic baskets
• Large beach umbrellas
• Aerosol cans
• Weapons (including knives)

Ticket sales are final. To submit a transfer request to another performance, email [email protected].

All tobacco products including cigarettes, cigars and vaping are not allowed. Smoking of any kind is prohibited in Memorial Park, including marijuana.

City of Wheaton Sound Amplification Ordinance limits sound amplification within the park to 9:30P. Sound limits are monitored throughout the performance.

Strollers are allowed if you are bringing a small child to the park. All guests regardless of age are required to have a Summer Entertainment Series concert ticket. All contents of the stroller are subject to inspection upon arrival. All policies still apply to strollers and their contents. Please be considerate of your neighbor when positioning your stroller within the park.

Large beach umbrellas are strictly prohibited and will not be allowed in the venue.

All events are held rain or shine. Umbrellas are not permitted. Guests are encouraged to wear rain apparel and ponchos are available for purchase. Preferred lawn seating or general admission ticketholders are encouraged to bring blankets or portable/bag chairs.  The Wheaton Park District reserves the right to interrupt or delay any performance. Should the need to evacuate the facility for severe weather arise, updates will be posted to our social media sites and RainoutLine. In the event that a performance/event can’t go on as scheduled, a make-up for the performance will be attempted.

For the safety of our guests, artists and team members, please note in the event of threatening weather we will evacuate the facility. We thank you for your cooperation and understanding during any evacuation.